Default Router Login Details Guide Canada (Major ISPs Covered)


This is a very common question worldwide, where users want to know the default login username/password of their home Wi-Fi router.

In this guide, we’re going to be more specific and cover just the major Canadian ISPs, listing in turn all the default router login IPs, usernames and passwords for all the major internet providers that most people in the country will have heard of:

  • Bell Internet
  • Shaw
  • Rogers Internet
  • Sasktel
  • Telus
  • Velcom
  • VMedia
  • Altima
  • Teksavvy

As a general rule, 192.168.0.1 or 192.168.1.1 are the most commonly used default router IP addresses, with “admin” being a common username and “password” being a common password. However, this varies a lot and the exact login details can be found on a sticker on the back of your router.

Therefore, we’ll first detail how to find and use the details on the sticker on your router, and then run through the main Canadian internet providers one by one, listing their default router login details, plus some other common default login credentials you can try if you don’t have access to your router right away. We’ll also cover what to do if these details have been changed.

Finding Login Details On Your Router

The easiest way to find the default login details on your router if you’ve got access to it is just to look on it to find a sticker.

All routers have the default login credentials listed on the device itself somewhere, something like this:

The router login IP, admin/username and password should be listed. Just type the login IP into any browser address bar of any connected device and then enter the admin/username and password.

As long as they haven’t been changed, this should log you into the router settings. If the default details don’t work because they’ve been changed, see the section further below for advice.

For those that don’t have access to the router to check the sticker, we’ll now run through all the major Canadian ISPs, listing the default login details you can use to access the router settings.

Router Login Details For Bell Internet

For Bell Internet routers, the default login IP is 192.168.2.1 and the default username and password are both “admin”. Type the IP into the browser address bar of any connected device, and then the username and password.

See here for guide from Bell on this.

Router Login Details For Shaw Internet

Shaw Internet router login details do vary depending on the router model:

For BlueCurve Gateway routers – Default login IP is 10.0.0.1, username is “admin”, password is “password”. For all other Bell routers – default login IP is 192.168.0.1, username is “cusadmin” and password varies and is printed on the router itself.

The password on the sticker is also called different things – the Passphrase, Wi-Fi Key, S/N, Password or Pre-Shared Key. Also be aware that it’s case sensitive and must be entered exactly as printed to work.

For more clarity, let’s lay out details for each current router model Shaw Internet currently use:

  • BlueCurve Gateway – login IP 10.0.0.1, username “admin” and password “password”
  • Hitron CGNM-2250 Wi-Fi Modem – login IP 192.168.0.1, username “cusadmin”, Pre-Shared Key printed on router.
  • Cisco DPC3848V Wi-Fi Modem – login IP 192.168.0.1, username “cusadmin”, Pre-Shared Key printed on router.
  • Arris SBG6782 Wi-Fi Modem – login IP 192.168.0.1, username “cusadmin”, Wi-Fi Security Key printed on router.
  • Cisco Modem – login IP 192.168.0.1, username “cusadmin”, 9 digit password (S/N) printed on router.
  • SMC Modem – login IP 192.168.0.01, username “cusadmin”, Pre-Shared Key/Password printed on router.

See here for a useful guide from Shaw on logging into their various router models.

Router Login Details For Rogers Internet

Rogers use a lot of different modems/routers, so there isn’t one single set of login details; they do vary depending on your router. However, here is a summary answer.

The most common router login IP for Rogers routers is 192.168.0.1, with the username of “Cusadmin” and the password being “password”. However, Arris Routers have a login of 10.0.0.1, username “Admin” and password “password”.

Here they are in list form:

  • Arris XB6/7 Router – Login IP 10.0.0.1, username “Admin”, password “password”
  • Hitron CODA-4582 – Login IP 192.168.0.1, username “Cusadmin”, password “password”
  • Hitron CODA-CGN3AMR – Login IP 192.168.0.1, username “Cusadmin”, password “password”
  • Hitron CGNM-3552, CGN3ACR or CGN3 – Login IP 192.168.0.1, username “Cusadmin”, password “password”
  • Hitron CGN2 – Login IP 192.168.0.1, username “Cusadmin”, password “password”
  • Cisco DPC3825 – Login IP 192.168.0.1, username “Cusadmin”, password “password”
  • Cisco DPC2325 – Login IP 192.168.0.1, username “Cusadmin”, password “password”
  • SMC D3GN – Login IP 192.168.0.1, username “Cusadmin”, password “password”

So as you can see, for almost all Rogers modem-routers, the details are the same – it’s only for the Arris routers that it differs.

Type the login IP into the browser address bar of any connected device, and then the username and password, to login to the router settings/admin page. On may Rogers router models (all except the Arris models), you can also use the “easy-connect Wi-Fi password” instead of the actual router password to connect to the router settings.

See here for a useful illustrated guide from Rogers, if you are struggling to recognize which router you have. You can also sign into your MyRogers account and go to Internet….Overview, where your router model will be listed under the modem section.

Router Login Details For Sasktel

Sasktel are a more complicated case:

Sasktel router logins vary, but the most common login IP is http://172.16.1.254, and for the password enter your Wireless Security Key printed on the router (even if you’ve changed this, it still works for logging you into the router settings page).

However, this does vary depending on your router model, and isn’t one size fits all answer. For completeness, let’s list all the current router models Sasktel uses, with login credentials:

  • Arris NVG448 Gateway – Login IP is “http://172.16.1.254/cgi-bin/login.ha”, use the Wi-Fi password for password.
  • Pace 5268 Gateway – Login IP is “http://gateway.2wire.net” or “http://172.16.1.254”, and use the Wi-Fi password on the router for your password.
  • ARRIS 5168 or Pace –  Login IP is “http://gateway.2wire.net” or “http://172.16.1.254”, and use the Default System Password printed on the router for the password.
  • 2Wire 2700/2701 Router – Login IP is “http://gateway.2wire.net” or “http://172.16.1.254”, and use the Default Key number printed between the 2 barcodes on the router for the password.
  • 2Wire 3800 Router – Login IP is “http://gateway.2wire.net” or “http://172.16.1.254”, and use the Wireless Network Key printed on the router for the password.
  • 2Wire 3801 Router – Login IP is “http://gateway.2wire.net” or “http://172.16.1.254”, and use the Wi-Fi Key printed on the router for the password.
  • Green Packet OA336 Router – Login IP is 192.168.0.1 and both the username and password are “admin”
  • Huawei B2268H Router – Login IP is 172.16.1.254 or 192.168.1.1, username is “admin” and password is “LTEcpe”, or whatever you changed them to if you have logged in before.
  • Huawei B2368 Router – Login IP is 192.168.1.1, username is “admin” and password is “[email protected]”, or whatever you have changed them to if you have logged in before.
  • Actiontec Gateway – Login IP is 172.16.1.254, and use the Wireless Security Key printed on the router for the password.
  • Actiontec Extenders – Use the login IP specified on the extender (eg. 192.168.99.254), and both the username and password are “admin”.

Again, when you are specified to use some of kind of Wireless Network Key/Encryption Key/Wi-Fi Password on the router to login to the settings, it should work even if you have changed it away from this default for your Wi-Fi network password. The original default still works for logging into the router interface, even when it’s different for connecting to the Wi-Fi (connecting to the router’s Wi-Fi and logging into the router settings/admin are two different things).

See here for a useful guide from Sasktel on their different router models.

Router Login Details For Telus

Login details vary on Telus routers but the IP is most commonly 192.168.1.254 or 192.168.1.1, the username is “admin” and the password is either “admin”, “telus” or printed on the back of the router.

Type the IP into any browser address bar of a connected device, and then try out these usernames and password.

Router Login Details For Velcom

I spoke with Velcom support about this:

Velcom routers don’t have a set login IP/username/password, but instead use the login details of the brand of the router they supply to customers, which can vary. You can find these login details on the sticker on the router itself.

So you’ll have to check on the router itself or try the common login IP/username/password values used on Canadian ISP routers (192.168.1.1, 172.16.1.254, 192.168.1.254 and 192.168.0.1 are common for the IP, “admin” is common for the username and “password”, “admin” or the default Wireless Key is common for the password.

Router Login Details For VMedia

For VMedia routers (KW5262 and KW5863), the login IP is 192.168.31.1, and both the username and password are “admin”. Type the IP into any browser address bar plus the username/password (lower case)

See here and here for user guides for VMedia routers.

Router Login Details For Altima

For Altima routers, the login IP is 192.168.1.1 and both the username and password are “admin”, or else the username is “User” and the password is “ZTEUser2016”. Type the login IP into any browser address bar, plus the username/password.

See here for a quick guide from Altima on logging into their routers, plus here for their support page.

Router Login Details For Teksavvy

For Teksavvy routers, the most common login address is 192.168.1.1 (type this into any browser address bar), and both the username and password are “admin”, or sometimes the password is different and printed on the back of the router.

Some Common Default Router Login Details

If you cannot get immediate access to the router to check the sticker or card, then you can always just try guessing the default login details by using the most common examples. Many times, you can find the login details by trial and error.

Let’s list some common values you can try:

  • Router login IP – In the English speaking western world, the default router login is often 192.168.0.1 or 192.168.1.1 or 192.168.1.254. Another one that seems to be used a lot in Canada is 172.16.1.254. More rarely, it may be 192.168.1.2, 192.168.2.1 or 10.0.0.1 or some close variant. Try typing in these IP addresses into the browser address bar of any device currently connected to the router. If a pair of admin/password boxes pop up, you know that this at least is right.
  • Username/Admin – The default router admin is often just admin or administrator
  • Password – The default router password can sometimes be just password or password1, but is often something else nowadays for security reasons, like the router serial number. This can often be the sticking point – you can guess the router login IP and admin, but can’t guess the password. But admin and password (small case) can sometimes work.
  • Sometimes the admin and password are BOTH ‘admin’ (common) or BOTH ‘password’ (less common), so you can try this as well.

What If The Login Credentials Have Been Changed?

If you need access to the router settings, but someone has changed the login credentials away from the defaults, and they won’t give them to you, then one way to restore all login details to default is to do a full factory reset of your router.

This will restore all router login and Wi-Fi network passwords to the defaults indicated on the sticker on the back, and allow you to gain access again.

The exact process of doing this can differ between different routers, but here is a general process:

Most commonly, the router’s got a simple reset button somewhere prominent, and also a reset/factory reset hole somewhere else. The reset button quickly resets the router (won’t reset any usernames/passwords). The reset hole is what you push a pin into for 10-20 seconds for the full reset (will reset all details to default).

It often looks something like this:

 

 

Sometimes it will be labelled “factory reset” to make it clearer. Just push a pen, safety pin or other suitable object into it for up to 20 seconds. This should initiate a full factory reboot, that can take up to 5 minutes.

More rarely, on some routers there isn’t a reset hole, but simply a reset button sticking out that you press quickly for quick resets and press and hold for 20 seconds for a full reset.

This will wipe all custom settings on the router, and restore all usernames and passwords (both for Wi-Fi access and router login) to the defaults indicated on the back, so you can use them again. Be aware that it will also wipe any custom settings you’ve configured in the router settings (such as DNS, DMZ, QoS, Static IP etc) and revert them to default as well.

See our full article on resetting router usernames and passwords if you need more help with this.

See also links to guides on how to factory reset routers for all the Canadian ISPs listed in this article, for more specific steps:

Oliver

Online gamer and general home networking enthusiast. I like to create articles to help people solve common home networking problems.

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